Privacy Policy

SwissXP.in ("SwissXP", "we", "our", "us"), a brand of ARCH Destinations India, is committed to protecting the privacy of users who access our website and services. This Privacy Policy explains how we collect, use, store, and protect your personal information.

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1. Information We Collect

• Personal details such as name, email address, phone number, and billing address
• Travel-related details including passport information (only when required)
• Payment-related information (processed securely via third-party gateways)
• Technical data such as IP address, browser type, device information, and cookies

2. Use of Information

• Processing bookings and service requests
• Issuing invoices and travel documents
• Communicating service-related updates
• Improving website functionality and user experience
• Compliance with legal and regulatory requirements

3. Payment Security

All payments are processed through secure, PCI-DSS–compliant third-party payment gateways. SwissXP does not store card or banking details.

4. Data Sharing and Disclosure

• Service partners such as airlines, hotels, and travel providers
• Payment gateway providers
• Government authorities when legally required

We do not sell or rent personal data to third parties.

5. Data Retention

Personal data is retained only as long as necessary for business or legal purposes, after which it is securely deleted or anonymized.

6. Cookies and Tracking

We use cookies to enhance user experience and analyze website traffic. Users can control cookies via browser settings.

7. User Rights

• Request access to personal data
• Request correction or deletion
• Withdraw consent for non-essential communications

8. Data Protection Measures

We use administrative, technical, and physical safeguards to protect personal information.

9. Third-Party Links

We are not responsible for privacy practices of third-party websites linked from our site.

10. Updates to This Policy

This policy may be updated periodically. Changes will be posted with a revised date.

11. Contact Information

SwissXP.in
ARCH Destinations India
505, Highway Commercial Centre, I B Patel Road,
Opp. The Fern Hotel, Goregaon East,
Mumbai – 400063, India
Email: info@swissxp.in, info@archdipl.com